Vanty.ai is an AI phone agent for home service businesses. The agent is called Maya.
Maya answers inbound calls day and night, including after hours and overflow when the office line is already busy. She qualifies the job on the call, triages emergencies, checks customer history, and writes the appointment into the field service system the business already uses, with the full call notes attached.
Any call that still gets missed triggers an SMS back within seconds, so the caller does not move on to the next contractor. The same agent works web form submissions, marketplace leads, and open estimates until each one is booked or closed.
Voice and SMS are one agent, not two. A conversation that starts on the phone continues over text without losing context, and the team can take over any live call or thread at any point.
HVAC, plumbing, electrical, roofing, and other trades: businesses where the phone is the pipeline, and an unanswered ring is a lost job.
Home service businesses lose revenue at the phone, not at the quote. A large share of inbound calls go unanswered at peak and after hours, and callers who do not get through simply call the next company on the list. The usual fixes are a bigger front office or an answering service that takes a message and books nothing.
Maya is built for the actual job: pick up, qualify, book, and leave a record the team can act on. The measure of the product is not conversation quality, it is jobs on the calendar.
The full product: the voice and SMS agent runtime, the shared inbox where every conversation lands, the campaign engine that runs follow-up, the integrations into field service software, and the human takeover controls that keep the team in charge.
Vanty is one of our own products. We run it, we ship it, and we own the code and the prompts behind it.